Hop n Grape Tours - Marlborough Wine Tours - Daily Wine Tours in Marlborough, NZ

Wine and Beer Tours, Marlborough

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Guest Code of Conduct

We are committed to providing a high-quality, enjoyable, and safe experience for all our guests. To ensure a smooth and respectful, and inclusive tour for everyone, we ask that all participants adhere to the following code of conduct. These guidelines help protect our guests, staff, venues, and the integrity of our tours.

By booking and participating in a tour with us, you agree to comply with the following:


1. Responsible Behaviour & Alcohol Consumption
Our tours are designed for the responsible enjoyment of wine, beer, and good company. Please drink in moderation and be considerate of others throughout the day. Water is provided at winery cellar door stops throughout the day, but we also recommend bringing your own bottle of water for the van ride.

Aggressive, disruptive, or disrespectful behaviour—toward fellow guests, tour guides, or winery cellar door teams—will not be tolerated. Tastings may be refused to any guest showing signs of intoxication.

2. Respect for Guides & Group Experience
Our tour guides work hard to make your day seamless and enjoyable. All safety instructions provided by your tour guide must be followed at all times. Please be punctual, and help keep the group experience running smoothly and safely.

3. Child Safety – Car Seat Requirements
As per NZ law, all children under 7 years must be secured in an approved child restraint, such as a car seat or booster seat (which you must supply). Children aged 7+ must be seated safely with a seatbelt.

No child restraint = no tour!

4. Dress & Footwear
Closed-toe shoes (ideally no heels) are required for behind-the-scenes winery visits. Please dress comfortably and be prepared for the weather conditions on the day.

5. Identification & Alcohol Laws
If you appear under 25, you will be asked to show valid photo ID (e.g. driver’s licence or passport).
No alcohol will be served or sold to anyone under the age of 18—this is New Zealand law and is strictly enforced by us and our winery cellar doors.

6. Feeling Unwell?
Please be considerate. If you have cold or flu symptoms, we ask that you reschedule or cancel your booking to help protect the wellbeing of other guests and tour guides.

7. Right to Remove Guests
Hop ‘n Grape Tours reserves the right to return any guest to their accommodation or another safe location at any point during the tour if they fail to comply with this policy.
No refund will be issued to guests removed due to behavioural concerns or breaches of conduct.


Thank you for touring with Hop ‘n Grape Tours.

Get in Touch

Phone 0800 GR8 TOUR (478 868)
Email info@hopngrapetours.co.nz
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Here’s What Our Customers Are Saying…

"Hop 'n Grape Tours was absolutely perfectly suited to what we wanted out of our day. We had a "behind the scenes tour" of a phenomenal winery, a fantastic lunch, and an insider's look at the wine business. Plus, we got to sample some premium microbreweries. I would highly recommend Cam and his company to any person or group that is looking for a top notch customer service experience."
- Robb, Colorado, USA

***

"What sets this tour apart from the others is a winery visit where you learn how wine is made and the different soils that characterise the unique wines grown in the region. Cam is a great host and gives you just the right amount of information. The tour is well paced and highly recommended"
- Clare, NZ

***

"I am a very novice wine drinker, often fearful of ordering wine at meals... This tour helped change that for me entirely. The first portion of the tour took us behind the scenes at a vineyard. We were explained the regional wines produced, how the plants are planted and harvested and finally how the grapes are processed for wine production. A very good starting point for myself..."
- Chelle, UK

***

"My wife and I really enjoyed our tour with Cam on Hop 'n Grape tours! It was a very personalised experience for us. Getting to go to any winery that we wish and getting a great behind the scenes look at the Mount Riley winery was amazing. We would highly recommend hopping on board the tour... [for] a really knowledgeable and friendly guide. If you love wine, you'll love this tour!"
- Jayman, Australia
Hop 'N Grape Wine Tours Marlborough is the top provider of winery tours in Picton and Blenheim. If you are looking for a private wine tour, small group wine tour or a luxury wine tour, we can guide your through New Zealand's finest wine region - Marlborough - and let you indulge in an unforgettable wine tasting experience.

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